Stories from our customers. In their own words.

Kevin Martin, IT Manager, NetFuel

“We needed a service that shared our operational philosophy. So much of our value is tied up in our ability to deliver quick and seamless solutions, it was a waste of our resources to deal with a group that was not dedicated to our needs,” explains Kevin. “I was tired of fighting fires that were almost always 100 percent preventable. When our contract was up, I had about two days to make a decision about what to do next.”

“It took me and a co-worker about five hours from start to finish to move our entire infrastructure from our old co-lo provider to ANET. Once we arrived at ANET, we found the rack ready and waiting along with all of the other extra items we requested (like shelves and other hardware) which was, frankly, amazing since they had only two days to get it all installed and ready for us. At one point, I found I left behind some tools I needed to complete the installation of our hardware and the ANET personnel on-hand provided their’s for our use, without hesitation. From a cost benefit perspective, the added benefit of peace-of-mind and stability that we have gained by joining ANET has been very significant, especially in spite of the competitive cost of ANET services. The difference in cost between what we’ve paid in the past versus what we have invested at ANET is insignificant – it’s really the customer service and support that put ANET in the lead. You get a lot more for your investment.”

Jeff Mullarkey, CEO, RKON

“We were presented with an opportunity to provide managed services to a large company which required a robust set of IT solutions which ended up being more than 50 customer servers and a shared SAN. The current situation we were in with our data center just was not meeting our needs because of power restrictions that would be costly to remedy,” he said. “We were nearing the end of the selection process when it became clear that we could not manage the new set of responsibilities without switching to a more reliable data center with fewer power restrictions. We started researching new providers and came upon ANET.”

“The transition was quick, to say the least. The decision was made and we began the move within 48 hours. What we were really appreciative of then was the flexibility ANET provided in getting this done for us,” explained Mullarkey. “Although we had some of the same power restrictions, we overcame them with ANET’s help.”

Manny Kim . President . WINIX

Think your company is committed to the Internet? Consider what Manny Kim, president of the Chicago office of Winix Information, Inc., has going.

Located in Chicago's Loop, Winix is a financial software and information company that receives real-time data from the Chicago Board of Trade and the Chicago Mercantile Exchange. Carried over a dedicated line to the Naperville, IL managed server center of ANET Internet Solutions, the data reaches Winix's co-located servers for sending via T1 lines to Winix.s South Korea office in Seoul. The same real-time data populates the trading platforms Winix develops and provides for professional trades of Futures products. WINIX also redistributes a wide variety of financial data feeds to financial websites and online financial brokerage firms in Korea.

"You could not be more time critical and more data critical than Winix is," Kim says. "Having that Internet connection and those servers outside the Loop at ANET in Naperville, these are very important for us."

Kevin R. Ray . MIS / IT MGR . Bob Ray and Associates

In the business world today the Internet has become an essential communication tool to collaborate with traveling employees, vendors, and customers. We have tried many Internet Service Providers (ISP's) in the Chicago land area over the last decade. Ranging from the small mom & pop shops to the largest national providers we were continuously experiencing service disruptions ranging from hours, to days, and even weeks in some cases. It seemed as if nobody could deliver basic bandwidth, much less extended services such as Directory Name Services (DNS), Email, and Web.
We were sure happy to have found ANET Internet Solutions. Since switching services over to Anet our downtime has simply disappeared. ANET has been the only provider that was able to deliver an operational, automatic, and complete backup solution to our T1 through dialup ISDN. Since switching to ANET there has been a couple of T1 failures due to problems at our local telephone providers switching station. We never realized there was a problem (as ISDN took over) until ANET called us to check on it. Sure makes us wonder why we put up with waiting on hold for so long with other ISP's.

Great job ANET! Thank you!

Jeff Eberwein . Chief Information Officer . UNITED CENTER

“For us, network Availability and Capacity are key issues. ANET has delivered on both fronts.”

Jeffrey J. Gerschkow . President . CAP USA, Inc.

In a search to improve our internet presence and connectivity, to better provide our potential customers with improved service, CAPASA, Inc. found the reliability and help needed from ANET Internet Solutions. From initial contact and further communication, ANET displayed professionalism. The installation of the service was completed on time. ANET exceeded our expectation in both service and professionalism.

Once again thank you for all the help.

Andrew Rubinberg . VP of Support Services . HighTower Incorporated

HighTower Incorporated has worked with Anet for over six years. During that time, Anet has provided dependable Internet services and superior service for HighTower and our customers. Anet and HighTower are now becoming even closer partners. We will be collocating our entire web services department's servers on site at Anet's Naperville office. We look forward to many more profitable years partnering with Anet!

Joe Inzerillo . Technical Director . UNITED CENTER

ANET's staff has been responsive to our needs and has met all of our expectations. They provided us with everything we needed from hardware selection and installation to network maintenance and staff training. They have made our ISP selection very easy.

Marve Stockert . Executive Director . IAMB

The IAMB started when ANET was just beginning, and as a new company, they were responsive and looked to find ways to meet our needs. If there were any challenges, ANET addressed them and we moved on. That commitment to service and willingness to find ways to improve things, while consistently making sure that our web site and e-mail system work well, has continued as ANET has grown, and is still very apparent today. Our previous company had promised us many things and they failed to follow through. The exact opposite is true with ANET. If they say they can get something done, they complete the project in a timely fashion.

We recently decided to have a partial T-1 line installed at our facility. We priced out many companies and again ANET came in extremely competitive. We gave them the go-ahead. As promised they have everything installed within days, without any interruption to our operations. It was a seamless job and continues to work quite well. .

To say the least, we are very pleased with the service, the quality of product, and the willingness for ANET to help us improve our systems.